防疫零接觸派送措施︰ (更新於2022年4月1日。)

1. 收派件時效
鑒於疫情進一步加劇，貨運需求急增，所有產品的派送時效將未能保證（預計將延長3-5個工作天）。因應現時狀況，訂單狀態或有機會延誤，請耐心等候。

2. 收派件
物流公司將逐步回復上門收件服務，收派件物流公司已於 2022年4月2日 恢復上門收派件，客户所訂購的貨品將於物流公司重開後派送，請耐心等候。
營運安排，同事將盡快聯絡訂單客户進行安排送貨事項。

防疫零接觸派送措施︰

1. 醫院、酒店及曾出現確診或疑似個案的地點*，取得客人同意後，於大堂交收或由管理處代收
2. 於情況許可下，司機或會將貨件放於派送地點門外，並拍照作紀錄
3. 司機派送時遇上圍封強檢/不能進入的大廈，訂單需要順延
4. 司機派件時，將視乎情況以上傳照片代替電子簽收
5. 如收方拒絕以上安排或未能成功派件，貨件將會送回我司倉庫並待商家安排

*具體以衛生防護中心「曾有確診或疑似冠狀病毒個案大廈名單」為準

In response to the rapid changes in the new crown epidemic, the following zero-contact delivery measures for epidemic prevention have been adopted to ensure the safety of merchants, their customers, and front-line colleagues.

In response to the rapid changes in the new crown epidemic, the following zero-contact delivery measures for epidemic prevention have been adopted to ensure the safety of merchants, their customers, and front-line colleagues.

Anti-epidemic zero-contact delivery measures:

1. Time limit for receipt and delivery

In view of the further intensification of the epidemic and the sharp increase in freight demand, the delivery time of all products will not be guaranteed (it is expected to be extended by 3-5 working days). Due to the current situation, order status may be delayed, please wait patiently.

2. Receive and dispatch

In view of the further intensification of the epidemic, the delivery logistics company has suspended door-to-door delivery on March 4, 2022. The goods ordered by customers will be delivered after the logistics company reopens, please wait patiently.